Payments are made via PayPal or can be run as credit/debit on our home webpage. Before purchasing please read out complete terms of purchase:
If you request a refund before your animal ships and this refund request is a result of your personal choices and not our inventory you refund will be subjected to a 10% restocking fee. This is the fee we loose to credit card processors and our online merchant.
Our live arrival guarantee:
Reptile Pets Direct offers a complete live arrival and satisfaction guarantee. We will make 100% sure that you receive what you are expecting and that your animal arrival in overall good appearance and health. We have been shipping live reptiles for over a decade and we do everything in our power to ensure that they arrive in tip-top condition. The health and safety of our animals is our number one priority. We use insulated boxes with appropriate heating and cooling packs in addition to never shipping in extreme weather.
